Wednesday, November 2, 2011

PMP Exam Prep - Chapter 13

Professional and Social Responsibility
"If someone with a PMP certification does not act professionally and ethically, it diminishes the credibility of the certification and the practice of project management." states PMP Exam Prep. A project manager must remain responsible, respectful, fair, and honest throughout the entire project life.

Responsibility in regards to the ownership of decisions and actions means making decisions based off the interests of the company, as well as only accepting work you are qualified to do, protect information, and report unethical behavior. Respect includes, "maintaining a mutual cooperation attitude, respecting cultural differences, engaging in good faith negotiations, being direct in dealing with conflict, and not using your power or position to influence others for your own benefit." lists PMP Exam Prep.

Fairness does not include bribery, as it is unethical. If a conflict of interest arises, "you should disclose it to those affected and let them decide how to proceed." suggests PMP Exam Prep. Discrimination should be avoided and dealt with in the proper manner if it should so arise. Fairness includes treating everyone fairly. The last point listed under the fairness category is to not misuse your position. Your position in the project or company should not be used for personal or company gain.

Honesty in relation to Project Management involves accurately understanding the truth and situations, as well as being completely truthful. How can a team put trust in a project if the project manager is stretching the truth or flat out lying. PMP Exam Prep ends honesty with, "The consequences of being untruthful are less accurate information form others and poor cooperation."

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